The Cicero Grand - Syracuse Airport

5875 Carmenica Drive, Cicero, NY 13039
7.0 Miles from SYR

Parking & Shuttle Info

Parking: Included with Package
Airport Shuttle: To & From Hotel Included
Shuttle Hours: 05:00 AM - 12:00 AM
Shuttle Frequency: On Demand ONE RIDE EACH WAY.

Excellent - 4.5/5

Hotel Summary - Based On 366 Reviews
Room Comfort
4.5
Cleanliness
4.6
Hotel Service
4.6
Shuttle Service
4.3

Booking Options

1 King Bed Select dates for availability
2 Queen Beds Select dates for availability

Amenities

24 hour front desk
Continental Breakfast
Free Internet
Iron and ironing board
Parking
Television

About

Description
Comfort Suites Syracuse/Cicero is a pre-flight accommodation located near Hancock International Airport. The hotel offers shuttle service to the airport, as well as other points of interest. It also offers a 24-hour fitness center, business center and an on-site restaurant. Room amenities include Internet access, coffeemaker, refrigerator and 32-inch LCD TVs.
Parking

Included with Package

Airport Shuttle

To & From Hotel Included

Shuttle Hours

05:00 AM - 12:00 AM

Shuttle Frequency

On Demand ONE RIDE EACH WAY.

Check-In Time

03:00 PM

Check-Out Time

11:00 AM

Cancellation Policy

24 Hours Prior to Arrival

Parking Information

Parking is well lit and has 24 hour surveillance

Directions

Northbound on I81 take exit 30 Cicero Continue straight off of the exit and take a right on Carmenica Drive, Hotel will be on your left. Southbound on I81 Take exit 30 Cicero, take a Left at the 1st traffic light onto Rt 31, Take a left at the 1st traffic light onto Pardee Road, right onto Carmenica Drive the hotel will be on your left.

Guest Reviews

Overall Rating

4.5 - Excellent

Based on 366 Reviews
Ratings Breakdown
Room Comfort
4.5
Cleanliness
4.6
Hotel Service
4.6
Shuttle Service
4.3
Great
Verified Booking
Richard S - August 07, 2024

Hotel was very good. Sofa’s in room need to be replaced with better units, and the light breakfast in the morning needs to be upgraded. I would be happy with simple Jimmy Dean type of sausage and egg biscuit. They are pre-cooked and just need to be warmed up. In many hotels, these are already pre-cooked and kept in a warmer to be selected by the guest.

Fair
Verified Booking
JOHN H - August 07, 2024

Understaffed. Not unusual. What is unusual, and unacceptable, is that my credit card was charged a second time, a week later, for a similar amount, by this hotel. It's being investigated, I'm told. I won't be back. I cannot comment on the shuttle as my flight was cancelled and I could not rebook, so shuttle service was not used.

Excellent
Verified Booking
Cary M - August 04, 2024

Great experience with the hotel and we had pets.

Great
Verified Booking
Elizabeth G - July 31, 2024

The bathtub was slippery. There was a food smell in room.

Excellent
Verified Booking
Douglas Y - July 25, 2024

Awesome as always. Major convenience with Parking long-term.

Excellent
Verified Booking
Roberta F - July 19, 2024

My flight was delayed so I didn't stay at the hotel.

Excellent
Verified Booking
Erin M - July 04, 2024

Excellent shuttle service !! on our return home we couldn’t find the shuttle so we got a cab and the hotel refunded us the money that we paid for the cab which was amazing!! I definitely recommend this service and hotel.

Great
Verified Booking
Mary Anne S - July 02, 2024

hotel was as expected

Great
Verified Booking
Susan W - June 29, 2024

Room was large and clean, Front desk personnel friendly and helpful

Average
Verified Booking
Louis G - June 22, 2024

Dated, worn …ALSO hotel did not have our reservation but did find my name on a separate sheet they had for ParkSleepFly , fortunately they had a room available

Excellent
Verified Booking
Autumn W - June 19, 2024

I was flying out of Syracuse and stayed at the Comfort Inn the night before and to leave my car there. The room was clean and nice. The front desk employees were friendly and professional, and my car was safe for the 3 weeks I was gone. The shuttle service was perfect also. Very affordable as well. I will stay there again!

Great
Verified Booking
Lori H - June 12, 2024

Everything was fine.

Great
Verified Booking
Elizabeth S - January 10, 2024

Hotel was nice. Unfortunately we had very early flight so unable to use much of their services

Excellent
Verified Booking
Melody H - September 06, 2023

Room clean Staff friendly

Excellent
Verified Booking
WENDY B - September 04, 2023

Welcoming staff and comfortable room!

Excellent
Verified Booking
Gregory F - August 26, 2023

Nice room, great hotel clerks.

Average
Verified Booking
Lorraine C - October 26, 2021

We stayed here in Feb. 2019 and it was a very nice stay there. We decided to stay here again in Oct. 2021. What a mistake. The room was not cleaned well. The bed not made well at all. As far as park and fly they gave you a card for you to call the person yourself to get to airport. (that is another fiasco that I will not get into) There is not shuttle for this hotel. The toaster was broke for anything you might want at their breakfast. We ended up paying our own way back to hotel to pick up our car. The one good thing was that the staff was very friendly. We will not be staying there for a park and ride anymore.

Excellent
Verified Booking
Thomas M - October 20, 2021

The Suites location was clean and orderly. The staff helpful and friendly.

Great
Verified Booking
Rick F - October 10, 2021

Hotel is clean. Staff are friendly. Shuttle to and from airport was prompt and courteous

Great
Verified Booking
Gail S - October 10, 2021

My reservation was lost and it took quite a while for the desk clerk to get permission to give me a room. There were only plastic cups with both the coffee machine and the ice bucket so I had to call the desk to get some foam ones. There was 2" of frost in the refrigerator!